This page contains our:
It is imperative that you read, understand and agree to these terms before you contact us, as you will be bound by the Terms of Work.
For the purpose of these Terms of Work (TOW):
- The operators of this website, Anagram Ltd or Quality Results Ltd (depending on who assigns the work to you) are to be referred to as "We", "Us", "Our", "Ours".
- Those who apply to become researchers, researchers, affiliates, contractors, subcontractors or others who apply to work in any way for us (regardless of whether they do or not in fact perform any work for us eventually) are hereby referred to as "researchers" or as "you", "your", "yours".
Acceptance of Terms
You acknowledge and agree to these TOW, which you accept without any reservations. Our relationship to you is subject to these TOW. These TOW may be updated by us from time to time without notice to you and will have immediate effect for any projects assigned to you on or after the date and time of change. You can review the current version of the TOW at any time at the present address.
Description of Work
The Work that you will provide us with is research on any given subject, to which you hereby confirm to be an expert on. Your expertise will be reflected in the quality of deliverables of the work that you will send us and in the support that you will provide directly to us and/or our clients. You assume all responsibility for deletion, timeliness, misdelivery or failure of your systems to store and send any information, data or files to and from us or any third party related to the Work.
In order to provide us with your service you will need access to the Internet, the World Wide Web (WWW) and an email account. You are solely responsible for disruption or malfunction to these services or any other service or goods. We are not responsible for the costs incurred by their use or purchase, direct or indirect.
Law and Ethics
By exploring any part of this website, you agree that the provision of service described herein does not offend you and is not illegal in your country of residence or place of business. You do not consider the provision of help and support for academic research to be unethical, immoral or otherwise offending.
Quality of Work
You are solely liable for the quality of the research you provide in all aspects: content, copyright or other intellectual property, spelling, grammar, typographic errors or other errors.
All documents and other deliverables will have to be spell-checked and grammar-check and proofread twice before they are sent to us. Unless otherwise requested, all text has to be in British English and conform to high standards of grammar, spelling and vocabulary.
You are also responsible for access to resources, electronic or not. Therefore, you must refrain from using text with sources which are very rare, expensive or difficult to obtain.
Where a word count is given to you in the brief or description, you must adhere to it. This will be the minimum word count of the body of your work. Towards that word count, the following sections will not count: Abstract, Tables (of Content or others), Charts, References, Bibliography, Appendices, Cover Pages, Acknowledgements, Endnotes, Footnotes.
Your payment
The amount of your payment will be agreed on before you start working on the project. You cannot negotiate your payment once we have agreed on a fixed price.
It may be the case that the we (or the client) may provide you with additional information or specifications to complete the project. You will have to abide by these specifications for your Work be acceptable.
Your payment will be made upon successful completion of all your work, not just single projects. By successful completion we mean that the project receives a mark of 70% or above (equivalent to grade A or above in the UK), unless otherwise expressly agreed with us (but not with the client). We reserve the right to deny payment if the work receives a mark lower than that, or to request for our fee to you to be returned if it has already been paid.
We reserve the right to deny payment if our client related to the project that you are completing for us is not satisfied with the work provided, or if the deliverables do not follow the description, specifications or the brief to the letter.
If, for any reason, we stop you from completing the work, you will be compensated for your time in a way proportionate to the percentage of the work that you have completed. The estimation of the work that you have completed will be done by us.
Payments are governed by rules set in our Payment Policy, which is published on our website and may change occasionally. You have to follow its changes and raise an objection if you do not agree. Objections are only acceptable before you are assigned a project, not after.
Other policies
In a page referred to as "Researcher's Resources", a number of resources will be made available to you. These are policies and guides which you have to follow in order to be entitled to payment.
Identification
When registering or making contact with us, you cannot send us false information, regardless of your intent, even if that it is to protect your privacy. That includes but is not limited to your name, which needs to be your real and full name, otherwise we reserve the right to cancel your project without warning, explanation or payment, even if you have done all the work and you have delivered it. It is not our responsibility to check that the name you provide us with is your full name or that it is your real name. If it is not, you could have no legal rights under these TOW and you can expect to receive no payment as a result.
Email communication with us
You recognise our right to not reply to any request or email in time or at all, or that we may reply at our sole discretion.
Email communication with our Clients
The rules of how often and in what format you should be emailing the clients using our website's internal mail feature are strictly specified in the policies in the "Researcher Resources" area.
In the event that your emails do not conform to these policies, your projects may be cancelled and/or your work for all work done for us may go unpaid.
Service
We reserve the right to offer one project to more than one researchers, in order to attract the lowest price or the best researcher or a combination of both. Unless we have confirmed that you will be the one to complete the whole project, you should not begin researching it, or if you do you cannot expect to be paid for this preliminary research.
Contact
You will be available to be contacted at the email addresses that you will supply us with, or from which you have sent us emails. We require that contact be made within 12 hours since posting an email to you or leaving a message (Text, SMS or Voice). If you do not make contact within 12 hours with a meaningful response, you may not be entitled to payment for any of your work (not just the project involved).
For incorporated companies, you must reply meaningfully and in whole within the next 8 working hours (e.g. from a request at Monday noon will need to be answered by Tuesday noon).
Ownership and Intellectual Property
All of the work that you produce (or claim to have produced by not failing to mention that it is not your own property when sent to us) is ours. All rights regarding copyright, where work is originally yours, becomes ours.
You give your consent for us and/or our clients to claim that the work that you have provided is ours or theirs. You also release all rights to this work and you cannot claim to be yours, even if for some reason you are not entitled for payment for this work. Thereby you cannot give it, transfer it, or sell it to anybody else in any form (printed, electronic, oral, or other).
Confidentiality
All the information you receive about us or our clients is to be kept in the strictest of confidence. You cannot share information about the project or our clients with ANY person, organisation, state or other entity.
If for any reason, you think that the confidentiality of the project has been compromised you need to inform us as soon as possible, as it could be a financial risk to us and a serious risk to our clients.
Cancellation
You cannot cancel a project for which you have agreed by email, orally, or by chat that you will take over, or which has been assigned to you after the first 12 hours and was silently accepted by you, unless we give our consent.
In the event that you cancel a project to which you had agreed to complete, or do not deliver by the agreed date, you become liable to us for the client's fee that we will have to refund, as well as: other projects that you have agreed to complete but will not because your account will be cancelled, other projects that your clients have sent us that they decides not to proceed with (regardless of the reason), estimates of projects that the clients would have sent us if they had remained a client, as well as referrals from friends and colleagues. The restitution will depend on the means of value of projects, means of referral values, and average projects per active client. The minimum restitution is £250 per project, or £s;80 per 1,000 words (whichever is greater).
Should the client decide to publicly voice an opinion about bad service, you will be liable for legal action from us for hurting our business.
Finally, should the client act legally against us, we reserve the option to act legally against you.
Quality of work
All projects should aim for a mark of 90% (grade A), all things considered. It is your responsibility to make sure of that.
As stated above, the minimum acceptable mark is 70% (or grade A in the UK). Anything below that is considered a failure and can attract legal retribution, non-payment and refund of our payment to you, if already made.
Originality
All the work needs to be original and written by you for this specific project for our clients.
If any part of any deliverable is found to be anybody else's but yours, or if it can be found on the Internet (even if it was you who put it there or wrote it, or not) or it has been put in the Public Domain, or if it is available through any other means (e.g. Newsgroups, Peer-To-Peer Networks, electronic libraries), then we reserve the right to cancel your project and/or refuse payment for any work you may have done in the past or will do in the future, or demand that your fee be returned to us in its entirety.
Plagiarism
We reserve the right to check all or part of the deliverables for plagiarism with any means we deem necessary (electronic or others). If any part of it is found to be taken from any source, then we may cancel your project and/or refuse payment for all your work and/or demand that your fee be returned to us in its entirety.
All information quoted in the project deliverables must be publicly available as referenced (or its existence must be easy to confirm).
This agreement
If any part (word, phrase, sentence or paragraph) of this agreement is for any reason found to be void for any circumstances, the rest of the agreement does not become void. Headings of paragraphs do not constitute a binding part of this agreement for their content.
Outsourcing
You cannot outsource or subcontract the work to a third party, without our consent. If you do and we agree to that, then you and the third party become bound by these terms. We reserve our right to make business with your subcontractor directly, bypassing you, if we believe it to be beneficial to the project or our clients.
Client Privacy
To ensure our clients' privacy, you agree to purge (completely erase and make otherwise entirely unavailable) all files and data related to a specific or all projects from your hard disks at any time. In this case, you will have to delete them permanently and safely with an application that overwrites the data erased at least 3 times (e.g. PGPdisk).
Severity of Breach
The breach of any or part of any conditions in this agreement could result in the refusal of payment for the project, demand of return of any fees paid or otherwise incurred, and/or legal retribution.
Conditions of Work
All sections of the agreement herein are considered as Terms. Conditions that may be different for each individual project may be established in the communication that will follow by email. All communication need to be available by email and stored.
Questions; Contact Us
If you have any questions about these TOW, you can contact us. We will see that your question is answered as soon as possible.
Privacy policy
We agree to protect your privacy when we feel that you've not breached the agreement in any way. In cases where you are assigned a project that you do not complete to our and the client's satisfaction, we reserve the right to release your private information to parties who may have a lawful interest, or wish to pursue you via legal means.
Indemnity
You agree to indemnify and hold us and our clients, operators, affiliates, officers, agents, co-branders or other researchers, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your trade and/or communication with us, the use of our Service, your connection to our Service, your violation of the Terms Of Work, or your violation of any rights of another.
Modifications to Service
We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, our Service (or any part thereof) without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
No resale of Service
You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any purposes, any portion of our Service, use of our Service, or access to our Service.
Links
We may provide links to other World Wide Web sites or resources. Since we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources or their content, and we do not endorse and we are not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Limitation of liability
You understand and agree that we shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential or exemplary damages for any cause.
Competence of Courts
Should disagreements between you and us arise from the present contractual relationship, the parties pledge to seek an extrajudicial agreement before bringing the case to a court of law or other judicial authority or principle. The parties agree that any court litigation arising from their contractual relationship is of the exclusive competence of the courts of our jurisdiction.
Legal Responsibility
You agree that you will be legally responsible for projects that you have been involved in and you are wholly accountable against our clients and/or others for any and all project deliverables with regard to the originality and quality of the content, the date and time of delivery and other aspects related to the project deliverables.
Back to Back contracts
The terms that apply to us in our relationship with the clients also apply to you. Ask us if you are unsure about our current privacy policy.
Waiver and Severability of Terms
Our failure or delay to exercise or to enforce any right or provision of the TOW shall not constitute a waiver of such right or provision. If any provision of the TOW is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOW remain in full force and effect.
Disclaimer
Some of the information that is provided from this website is for promotional purposes only. Neither we nor does any other organisation or individual shall be liable for any errors, delays, misrepresentations, deficiencies, exaggerations, inconsistencies or shortcomings in the content of these pages.
By accepting this agreement, you agree not to distribute the information in relation to us or the project in a way that may be damaging, unflattering or contrary to our interests.
All of the contents of the pages of this website are provided as an information guide only and should not be relied upon as a substitute for your own research or independent advice. No responsibility is accepted by or on behalf of the operators of this website for any errors, omissions, or misleading statements on these pages or any site to which these pages connect or link to, including any feature or aspect of such site or pages, regardless of provider.
No mention of any organisation, company or individual, whether on these pages or other sites to which these pages are linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual as the part of this website.